Indian service focus for Dairy Farm Group
The Hong-Kong based Dairy Farm Group, which owns the Foodworld and Health & Glow brands in India, are set to double their stores and focus on service in the coming year, according to Norman Yum, CEO.
“We are working on speeding our scanning systems, reducing queuing at the billing counters and providing better customer feedback mechanisms next year,” says Yum.
DFG currently has 55 Foodworld outlets and 45 Health & Glow outlets. After the formal split with the RPG Group last year, DFG partnered with the Rajan Raheja Group to continue its presence in India.

